How It Works

A simple process built for medical logistics — where timing, handling, and documentation all matter.

Our Process

Three steps. Full chain of custody from pickup to handoff — documented at every point.

Request a pickup

Call, email, or send the request form. Tell us what is moving, where it is going, and when — including STAT urgency and any temperature requirements.

Confirm and dispatch

You get confirmation with your pickup window and live tracking. Chain of custody starts the moment we take possession.

Delivered and documented

Proof of delivery with signature and timestamps, sent straight to you. Every handoff accounted for.

Built for medical runs

STAT pickups, scheduled routes, cold-chain handling, HIPAA-compliant custody — the process flexes around clinical needs, not the other way around. One call sets it in motion; tracking and documentation handle the rest.